Venn Labs AI

Legal

Terms and Conditions

Last updated: July 28, 2026

These Terms and Conditions, together with the End User License Agreement set out below (collectively, the "Terms"), form a binding legal agreement between you and Venn Labs Inc. governing your use of the Linni application and related services.

Please read these Terms carefully. Section 16 contains a binding arbitration provision and a class action waiver that affect how disputes between you and us are resolved.

1. Interpretation and Definitions

For the purposes of these Terms:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Venn Labs Inc., a Delaware corporation.
  • Application or Linni refers to the Linni software program provided by the Company for mobile and other supported devices.
  • Service refers to the Application together with the Company's related hosted services, including data synchronization, artificial intelligence features, and account management.
  • Account means a unique account created for you to access the Service or parts of the Service.
  • Content means any text, notes, actions, events, images, files, prompts, and other material you create, upload, import, or store using the Service.
  • Device means any device that can access the Service, such as a computer, a cell phone, or a digital tablet.
  • Store means the Apple App Store or the Google Play Store, as applicable to your Device.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

2. Acceptance of These Terms

By creating an Account, downloading or installing the Application, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, you may not access or use the Service.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

3. Eligibility

You must be at least 13 years of age to create an Account or use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. See our Privacy Policy for more information.

You may not use the Service if you are barred from doing so under applicable law, or if your Account has previously been suspended or terminated by us.

4. License Grant

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use one copy of the Application on any Device that you own or control, solely for your personal or internal business purposes.

This is a license, not a sale. The Company and its licensors retain all right, title, and interest in and to the Application and the Service, including all intellectual property rights. No rights are granted to you other than those expressly set out in these Terms.

Where the Application is obtained through a Store, this license is further subject to the usage rules established by that Store, and in the event of a conflict, the more restrictive terms apply.

5. License Restrictions

You may not, and may not permit any third party to:

  • copy, modify, adapt, translate, or create derivative works of the Application or the Service, except as expressly permitted by these Terms or by applicable law that cannot be waived;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Application or the Service, except to the limited extent that applicable law expressly permits such activity notwithstanding this restriction;
  • rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the Application or your Account to any third party;
  • remove, obscure, or alter any copyright, trademark, or other proprietary notices;
  • circumvent, disable, or interfere with any security, authentication, entitlement, metering, or usage-limiting feature of the Service, including any feature that enforces subscription tiers, capability levels, or credit balances;
  • access the Service through automated means, or use scrapers, bots, or scripts to extract data from the Service, other than through interfaces we expressly provide for that purpose;
  • use the Service to build, train, or improve a competing product or a machine learning model, or to benchmark the Service for competitive purposes without our prior written consent; or
  • use the Service in violation of any applicable law or regulation.

6. Accounts and Security

To use most features of the Service you must create an Account. You agree to provide accurate information when registering and to keep that information current.

You are responsible for maintaining the confidentiality of your Account credentials, including any email magic links, passwords, and device access, and for all activity that occurs under your Account. You agree to notify us promptly at support@vennlabs.ai if you become aware of any unauthorized use of your Account.

We may suspend or terminate an Account that we reasonably believe has been compromised, is being used in violation of these Terms, or presents a risk to the Service or to other users.

You may delete your Account at any time from within the Application. Deleting your Account does not automatically cancel a subscription purchased through a Store; see Section 8.

7. Subscriptions, Plans, and Credits

The Service is offered under the following plans. Current pricing is displayed in the Application before purchase and may change as described in Section 9.

  • Free — $0. New Accounts receive productivity access for an introductory trial period of approximately one month, after which the Account reverts to view-only access unless a paid plan is purchased or the Account is otherwise designated by us as permanently free.
  • Core — $4.99 per month or $49.99 per year. Full productivity features. Core does not include artificial intelligence features or attachment storage and does not include credits.
  • Plus — $8.99 per month or $89.99 per year. Productivity features plus artificial intelligence features and attachment storage, including an allowance of 2,000 credits per subscription month.

Credits. Credits meter artificial intelligence usage and attachment storage only. They are never required to create, edit, or delete your own Content. Credits included with a Plus subscription are an allowance that resets on each subscription anniversary and do not roll over to the following period; unused monthly credits expire. Credits purchased separately as a credit pack (currently 3,000 credits for $4.99 and 32,000 credits for $34.99) do not expire while your Account remains in good standing.

Credits have no cash value. Credits are a limited license to access metered features of the Service. They are not currency, not property, not redeemable for cash, and not transferable or refundable except where required by law.

Exhausting credits. If your credit balance reaches zero, artificial intelligence features and attachment uploads are paused until your allowance resets or you purchase additional credits. Your existing Content remains accessible and editable.

Reversals. If a purchase of a subscription or credit pack is refunded, reversed, charged back, or revoked by a Store or payment provider, we may revoke the corresponding credits and entitlements, including where doing so results in a negative credit balance that must be repaid before metered features resume.

8. Billing, Renewal, and Cancellation

Subscriptions and credit packs are sold as in-app purchases processed by the Apple App Store or the Google Play Store. We do not process or store your payment card details. Your purchase is governed by the payment terms of the applicable Store in addition to these Terms.

Automatic renewal. Subscriptions renew automatically at the then-current price for the same subscription period unless you cancel at least 24 hours before the end of the current period. Your Store account is charged for renewal within the 24-hour period prior to the end of the current period.

Cancellation. You may cancel a subscription at any time through your Store account settings (Apple: Settings → your name → Subscriptions; Google: Play Store → Subscriptions). Cancellation takes effect at the end of the current billing period, and you retain access to paid features until then. Uninstalling the Application does not cancel a subscription.

Refunds. All refunds are handled by the Store through which you purchased, in accordance with that Store's refund policies. We are generally unable to issue refunds directly for Store purchases. Except where required by applicable law, payments are non-refundable and we do not provide refunds or credits for partially used subscription periods or for unused credits.

Free trials. New Accounts receive an introductory trial of productivity features that does not require a payment method. When that trial ends, the Account reverts to view-only access and is not charged. If a Store-offered introductory subscription price is ever presented to you, its conversion and cancellation terms are disclosed at the point of that offer and are governed by the applicable Store.

9. Changes to Plans and Pricing

We may add, modify, or discontinue plans, features, credit allowances, or pricing. For changes that increase the price of an active recurring subscription, we will provide notice in advance as required by applicable law and by the rules of the applicable Store, and the change will take effect on your next renewal. Your continued use of the Service after a price change becomes effective constitutes acceptance of the new price. If you do not agree, you may cancel as described in Section 8.

10. Artificial Intelligence Features

The Service includes optional features powered by artificial intelligence, including conversational assistance and content generation ("AI Features").

Third-party processing. When you use AI Features, the content you submit — including your prompts and any Content the Application includes as context for your request — is transmitted to and processed by third-party model providers acting on our behalf, which currently may include Groq, OpenAI, Anthropic, and Google. Your use of AI Features is therefore also subject to the practices of those providers. Do not submit information to AI Features that you are not permitted to disclose to a third-party processor.

Bring your own key. Where the Service allows you to supply your own API key for a third-party model provider ("BYOK"), your use of that provider is a direct relationship between you and that provider and is governed by their terms and pricing. You are solely responsible for the security of your key, for all charges incurred against it, and for compliance with that provider's terms. BYOK requests do not consume Company credits.

Output is not reliable or professional advice. AI Features generate output probabilistically. Output may be inaccurate, incomplete, outdated, offensive, or misleading, and may not be unique to you. You must independently review and verify any AI output before relying on it. AI output does not constitute legal, financial, medical, tax, or other professional advice, and no professional relationship is created by your use of AI Features.

Your responsibility for output. As between you and the Company, and to the extent permitted by law, you are responsible for your use of any AI output, including any decision you make in reliance on it and any distribution of it. You must not use AI Features to generate content that violates Section 12.

Availability. AI Features depend on third-party providers and may be modified, throttled, degraded, or discontinued, including where a provider changes or withdraws a model. We do not guarantee the availability of any specific model.

11. Your Content

You own your Content. These Terms do not transfer ownership of your Content to us.

License to operate the Service. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process your Content solely to the extent necessary to provide, secure, maintain, and support the Service for you — for example, to synchronize your Content across your Devices, to back it up, and to transmit it to a model provider when you invoke an AI Feature. This license ends when you delete the Content or your Account, except for copies retained in routine backups for a limited period or as required by law.

Your responsibility. You represent that you have the necessary rights to your Content and that your Content does not violate these Terms or any applicable law or third-party right.

Synchronization and offline use. The Application is offline-first: Content is written to your Device and synchronized to our servers when connectivity permits. Synchronization may be delayed, and conflicting edits made on multiple Devices may be merged, superseded, or, in rare cases, lost. You are responsible for maintaining your own backups of Content that is important to you. The Application provides export and print features for this purpose.

Feedback. If you send us suggestions or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it for any purpose without obligation to you.

12. Acceptable Use

You agree not to use the Service to:

  • violate any applicable law or regulation, or infringe the intellectual property, privacy, or other rights of any person;
  • store, generate, or transmit material that is unlawful, that sexually exploits or endangers minors, or that promotes or facilitates violence, terrorism, self-harm, or illegal activity;
  • harass, threaten, defame, or impersonate any person or entity;
  • upload or transmit malware, or attempt to gain unauthorized access to the Service, other users' accounts, or any connected system or network;
  • interfere with or disrupt the integrity or performance of the Service, including by imposing an unreasonable load on our infrastructure or on a connected model provider;
  • misrepresent AI-generated output as human-generated where doing so is deceptive or unlawful; or
  • resell, sublicense, or make the Service available to third parties as a service bureau.

We may investigate suspected violations and may remove Content or suspend or terminate access to the Service in response, as described in Section 15.

13. Data Security

Your Content is encrypted in transit and protected with system-managed encryption in storage. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Your Content and Account. No method of transmission over the Internet or of electronic storage is guaranteed to be absolutely secure, and we cannot promise that Your Content will never be accessed, disclosed, altered, or destroyed in a manner inconsistent with these Terms.

14. Device Permissions and Third-Party Integrations

The Application may request access to features of your Device in order to provide functionality. Access is requested at the time the relevant feature is used and may be granted or revoked at any time through your Device settings. These may include:

  • Calendar — to read and import events from your Device calendars into the Application.
  • Notifications — to deliver reminders you schedule for actions and events, including scheduled and exact-time alarms.
  • Camera and photo library — to attach images to your Content.
  • Files — to attach documents to your Content and to export or print your Content.
  • Network access — to synchronize your Content and to use AI Features.

Declining a permission may disable the corresponding feature but will not otherwise prevent you from using the Service. Your use of any third-party service reached through the Application, including a Device calendar provider or a model provider under BYOK, is governed by that third party's terms, and we are not responsible for it.

15. Term, Suspension, and Termination

These Terms apply from the moment you first access the Service and continue until terminated.

By you. You may stop using the Service at any time, delete the Application from your Devices, and delete your Account from within the Application. Cancelling a paid subscription is a separate step handled through your Store, as described in Section 8.

By us. We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if you materially breach these Terms, if we are required to do so by law, if your Account presents a security or fraud risk, or if we discontinue the Service. Where practical and lawful, we will give you advance notice and an opportunity to export your Content.

Effect of termination. On termination, your license under Section 4 ends immediately and you must stop using the Application. We may delete your Content in accordance with our Privacy Policy and our routine retention practices. Termination does not entitle you to a refund except where required by law or by the applicable Store's policies. Sections 5, 11 (as to feedback), 13, 17, 18, 19, and 20 survive termination, together with any other provision that by its nature should survive.

16. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have disputes heard by a jury.

Informal resolution first. Before commencing any formal proceeding, you agree to contact us at support@vennlabs.ai with a written description of the dispute and the relief you seek, and to negotiate in good faith for at least 60 days. Most concerns can be resolved this way.

Binding arbitration. If we cannot resolve the dispute informally, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in the English language. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or to prevent unauthorized access to the Service. Nothing in this section waives any right you may have that cannot be waived under applicable law.

Opt-out. You may opt out of this arbitration agreement by sending written notice to support@vennlabs.ai within 30 days of first accepting these Terms, stating your name, the email address associated with your Account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

17. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE," without warranty of any kind. To the maximum extent permitted by applicable law, the Company and its suppliers disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, secure, timely, or error-free; that defects will be corrected; that synchronization will complete without delay or conflict; that Content will be preserved without loss; or that AI output will be accurate, appropriate, or fit for any purpose.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, our warranties are limited to the minimum extent permitted by law, and you may have additional rights that these Terms do not affect.

18. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Company will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, or data, arising out of or relating to these Terms or the Service, whether based in contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.
  • The Company's total aggregate liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid us for the Service in the twelve months immediately preceding the event giving rise to the claim, or (b) fifty United States dollars ($50).

These limitations apply even if a limited remedy fails of its essential purpose, and they form an essential basis of the bargain between you and the Company. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

19. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your Content, your use or misuse of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

20. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles, and by the Federal Arbitration Act as to Section 16. Subject to Section 16, you and the Company submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any matter not subject to arbitration.

If you are a consumer resident in a jurisdiction whose mandatory consumer protection laws grant you rights that cannot be overridden by contract, nothing in this section deprives you of those rights or of the protection of the mandatory provisions of the law of your country of residence.

21. Intellectual Property and Copyright Complaints

Linni, the Linni and Venn Labs names and logos, and all associated designs and software are the property of the Company and are protected by intellectual property laws. Nothing in these Terms grants you a right to use our trademarks without our prior written consent.

If you believe that material available through the Service infringes your copyright, please send a notice to support@vennlabs.ai including: identification of the copyrighted work; identification of the material claimed to be infringing and information reasonably sufficient to locate it; your contact information; a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner; and your physical or electronic signature. We may remove material and terminate the accounts of repeat infringers.

22. Apple App Store Additional Terms

The following terms apply if you obtained the Application from the Apple App Store. In the event of a conflict with the rest of these Terms, this section controls as to your use of the iOS Application.

  • These Terms are between you and the Company only, not with Apple. Apple is not responsible for the Application or its content.
  • The license granted in Section 4 is limited to a non-transferable license to use the Application on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms of Service, except that the Application may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
  • Apple has no obligation to furnish any maintenance or support for the Application. All support requests should be directed to support@vennlabs.ai.
  • In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the Application. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the Company's responsibility.
  • Apple is not responsible for addressing any claims by you or a third party relating to the Application or your possession or use of it, including product liability claims, any claim that the Application fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
  • In the event of a third-party claim that the Application or your possession and use of it infringes that third party's intellectual property rights, the Company, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

23. Google Play Additional Terms

If you obtained the Application from the Google Play Store, you acknowledge that these Terms are between you and the Company only, not with Google. Google is not responsible for the Application or its content, and is not liable for any claim relating to the Application. Your use of Google Play is governed by the Google Play Terms of Service, and purchases are subject to Google's payment and refund policies.

24. Export Compliance

The Application contains cryptographic functionality and is subject to United States export control laws, including the Export Administration Regulations. You may not use, export, or re-export the Application in violation of those laws. You represent that you are not located in, and will not use the Application in, any country subject to a comprehensive U.S. embargo, and that you are not a party listed on any U.S. Government restricted-party list.

25. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and post the revised Terms here. If the changes are material, we will provide additional notice, such as by email or an in-app notice, before the changes take effect.

Your continued use of the Service after the revised Terms take effect constitutes your acceptance of them. If you do not agree to the revised Terms, you must stop using the Service and may delete your Account.

26. General

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements on that subject.

Severability. If any provision of these Terms is held to be unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, network or infrastructure failures, and the acts or omissions of third-party providers.

Notices. We may provide notices to you by email to the address associated with your Account or by an in-app message. You may send notices to us at support@vennlabs.ai.

27. Contact Us

If you have any questions about these Terms, you can contact us: